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Do you have a question?

We have the answer. Find all the information and practical tools you need to prepare, book and monitor your trip.

Frequent questions

My Orders

To view or make changes to your orders

Fares Calendar

The best fares in a range of tariffs

Partner cards

Save money with SNCF cards

Traffic news

For real-time traffic news

All our Help topics

Booking

  • Booking
  • Before departing
  • Offers and services
  • After-sales
  • Payment and ticket collection
  • Customer account and loyalty programmes
  • Legal information

Tips to make your booking easier